PRIVACY POLICY

At Wolfpack Design, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure. Whether you’re requesting a design, uploading files, or simply browsing the app, we want you to feel confident that your data is handled responsibly and transparently. Please take a moment to read this policy to understand your rights and how we safeguard your information.

1. Introduction

Welcome to Wolfpack Design.
This Privacy Policy explains how we collect, use, and protect your personal information when you use the Wolfpack Design app and related services.

By using our website and app, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect information to provide you with a better design experience. The types of data we collect include:

a. Personal Information
When you create an account, request a quote, or contact us, we may collect:

Name
Email address
Business name
Phone number (optional)
Payment or billing details (where applicable)

b. Usage Data
We may automatically collect information about how you interact with the app, such as:

Device type and operating system
IP address
Pages or screens viewed
Dates and times of access

c. Design Files and Project Content
When you upload or share design materials, we store them securely to complete your project or provide requested services.

3. How We Use Your Information

We use your data to:

Provide and improve our design services
Communicate with you about projects, quotes, and updates
Process payments and invoices
Respond to enquiries or support requests
Ensure the app’s security and functionality
Comply with legal obligations

4. How We Protect Your Data

We use secure servers, encryption, and access controls to safeguard your information.
Only authorised personnel can access personal data, and we do not sell or rent your information to any third party.

5. Sharing Your Information

We may share limited information with:

Service providers (e.g., payment processors, cloud storage) to help us deliver our services
Legal authorities if required by law or to protect our rights
Business transfers (if Wolfpack Design undergoes a merger or acquisition, your data may be transferred with notice)

6. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal requirements.
You may request deletion of your account or project data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access a copy of your personal information
Request correction or deletion of your data
Withdraw consent for data processing
Object to how we use your information

To exercise these rights, contact us at: info@wolfpackdesign.com

8. Cookies and Analytics

The Wolfpack Design app may use cookies or analytics tools to improve performance and user experience. You can manage or disable cookies in your device settings.

9. Third-Party Links

Our app or website may include links to external platforms (e.g., social media, payment gateways). We are not responsible for their privacy practices and encourage you to read their policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted in the app with an updated “Last Updated” date. Continued use of the app means you accept those changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
info@wolfpackdesign.com
www.wolfpackdesign.com

Effective Date: 10/11/2025

Last Updated: 10/11/2025